Tally
Log ind Kom i gang

Terms of Service

Service Subscription Agreement
version 1.0, 29 September 2025

This Service Subscription Agreement (the “Agreement” or “SSA”) is entered into by the company referenced in the signup form, order form, or similar (the “Customer”) and Tally Technologies ApS (“Tally”, “us”, “we” or “our”).

The Customer is signing up to access and use Tally’s products and related services (the “Service”), which may include a free trial or free plan.

1. Definitions and Scope

  • “End Client” means a customer of the Customer (e.g., a business whose books are serviced by the Customer) whose data is made available to Tally through the Service.
  • “Customer Data” means data relating to the Customer’s own business.
  • “End Client Data” means any data relating to End Clients (including transactions, invoices, receipts, charts of accounts, attachments, and user identifiers) that the Customer uploads to or connects with the Service.

2. Acceptance of the Agreement

This Agreement becomes effective when the Customer: (a) clicks “accept”, “sign up” or similar during signup; (b) signs the Order Form electronically or physically; or (c) starts using the Service. If the Customer is a company or other legal entity, the person accepting confirms they are authorized to bind the entity.

3. Duration

The Agreement continues for the subscription period selected (monthly or annual) and renews automatically unless terminated under Section 10.

4. Tally’s Service

  1. Access. The Customer will receive access to Tally’s products as described in the Order Form.
  2. End Clients. If the Customer is a bookkeeping firm, it may connect the Service to End Client systems. The Customer is solely responsible for: (i) obtaining all necessary rights, authorizations, and consents from each End Client; (ii) ensuring lawful disclosure of End Client Data to Tally; and (iii) reviewing Service outputs before using them for accounting, tax, or regulatory purposes.
  3. Free Trial / Free Plan. If the Customer signs up for a free trial or free plan, usage limits and features may be restricted. Tally may change, limit, or discontinue free access at any time.
  4. No Professional Advice. The Service provides automated outputs and tools. It does not replace professional bookkeeping, accounting, tax, or legal advice. The Customer remains fully responsible for compliance with applicable accounting and tax standards.
  5. Changes. Tally may update, modify, or discontinue features of the Service. Significant changes will be communicated with reasonable notice.

5. Third-Party Services

The Service may integrate with third-party platforms (e.g., accounting software, banks, payment processors). Tally is not responsible for the operation, legality, or performance of third-party services.

6. Data Processing and Privacy

  1. Compliance. Both parties will comply with the GDPR (EU 2016/679) and applicable data protection laws.
  2. Roles. For Customer Data, the Customer is the controller and Tally is the processor. For End Client Data, the End Client is the controller, the Customer is the processor, and Tally acts as sub-processor.
  3. Purpose and Instructions. Tally processes Customer Data and End Client Data solely to provide, maintain, and improve the Service, perform support, and meet legal obligations, in accordance with the Customer’s instructions.
  4. Customer Responsibilities. The Customer represents and warrants that it has obtained all necessary rights and consents to provide Customer Data and End Client Data to Tally and to authorize Tally’s processing.
  5. Security. Tally maintains appropriate technical and organizational measures to protect Customer Data and End Client Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
  6. Sub-processors. Tally may use sub-processors for hosting and processing. A list is available upon request. Tally remains responsible for their performance.
  7. International Transfers. If data is transferred outside the EU/EEA, Tally will use appropriate safeguards (e.g., Standard Contractual Clauses).
  8. Data Subject Requests. Tally will provide reasonable assistance to the Customer to respond to data subject requests and comply with GDPR obligations.
  9. No Model Training. Tally does not use Customer Data or End Client Data to train models that are made available to other customers. Tally may use aggregated and de-identified analytics to operate and improve the Service.
  10. Deletion and Return. Upon termination or written request, Tally will delete or return Customer Data and End Client Data in line with its retention policy. The Customer is responsible for exporting data before termination. Supported formats include CSV (transactions, postings) and PDF/ZIP (attachments, reports).

7. Customer Obligations

  • Use the Service only in compliance with this Agreement and applicable laws;
  • Keep account credentials secure;
  • Ensure accuracy and legality of all Customer Data and End Client Data provided;
  • Flow down privacy and security obligations to End Clients in its own contracts;
  • Not copy, reverse engineer, or misuse the Service;
  • Not use the Service for regulated data (e.g., PCI, HIPAA) unless expressly agreed with Tally.

8. Changes to the Agreement

  1. Tally may make minor or technical updates to this Agreement or related policies with immediate effect.
  2. Material changes will be notified at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

9. Price and Payment

  1. Subscription fees are charged in advance (monthly or annually) as specified in the Order Form. Prices are in EUR, exclusive of VAT and applicable taxes.
  2. Tally may adjust prices with 30 days’ notice. Annual subscriptions are reviewed before renewal.
  3. In case of late payment, access may be suspended. Interest and reminder fees may apply under Danish law.

10. Termination and Suspension

  1. The Customer may terminate at the end of a subscription period with at least 30 days’ prior notice.
  2. Either party may terminate immediately if the other materially breaches the Agreement and fails to remedy within 14 days of notice.
  3. Upon termination, the Customer must stop using the Service. Customer Data and End Client Data will be deleted in line with Section 6.10.
  4. The Customer is responsible for exporting End Client Data before off-boarding or termination.

11. Indemnity

The Customer shall indemnify, defend, and hold harmless Tally, its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from: (a) the Customer’s use of the Service in breach of this Agreement or applicable law; (b) any failure to obtain End Client authorizations or consents; or (c) any third-party claims (including End Clients or regulators) relating to Customer Data or End Client Data provided to Tally.

12. Liability and Disclaimer

  1. The Service is provided “as is” without warranties of any kind.
  2. Tally is not liable for accounting, compliance, or regulatory outcomes of using the Service. The Customer remains responsible for professional judgment and filings.
  3. Tally’s aggregate liability under this Agreement is limited to the fees paid by the Customer in the 12 months preceding the claim.
  4. Nothing limits liability for death, personal injury, fraud, or where liability cannot be limited under law.

13. Confidentiality

  1. Each party will keep the other’s Confidential Information secure and not disclose it except as required by law or to fulfill this Agreement.
  2. End Client Data is considered the Customer’s Confidential Information.

14. Assignment

Neither party may assign this Agreement without the other’s consent, except that Tally may assign it in connection with a merger, acquisition, or sale of assets.

15. Force Majeure

Neither party shall be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, internet or telecom failures, strikes, acts of government, pandemics, or failures of third-party hosting providers.

16. Notices

Notices under this Agreement must be in writing and delivered by email. Notices to Tally must be sent to hello@tally.inc. Notices to the Customer will be sent to the email address provided in the Order Form.

17. Survival

Sections relating to confidentiality, liability, indemnity, data processing, governing law, and any other provisions that by their nature should survive termination will remain in effect.

18. Relationship of the Parties

Nothing in this Agreement creates a partnership, joint venture, or agency relationship between the parties. Neither party has authority to bind the other.

19. Governing Law and Jurisdiction

This Agreement is governed by Danish law. The courts of Copenhagen have exclusive jurisdiction.

20. Entire Agreement

This Agreement, including the built-in Data Processing provisions, constitutes the entire agreement between Tally and the Customer and supersedes prior agreements.